2 weeks later, EDD’s CalJOBS site is still down

It’s been nearly two weeks since California’s CalJOBS online portal, which connects job seekers with employers and where many people who receive unemployment benefits are required to post their resumes, went down. breakdown. And there’s still no estimated time for when people will be able to use it. The portal is no longer available for all users since June 27.| LEARN MORE | EDD’s CalJOBS site has been down for several days. Here’s why it’s a big deal The Department of Employment Development said last month that provider Geographic Solutions, Inc., has faced a nationwide outage that is also affecting agencies in other states. . As of Friday, five states were fully restored, according to an internal EDD document obtained by KCRA 3 Investigates. EDD had told staff at the start of the outage to expect services not to be restored until after the July 4 holiday. Nine other states, including California, are in “test mode” before resuming service, according to the document. Due to the outage, EDD has temporarily waived the CalJOBS registration and resume upload requirement for Unemployment Insurance recipients. This is important because people receiving unemployment benefits are required to register with CalJOBS and post their resume, unless otherwise instructed by EDD. People with CalJOBS accounts should also update their registration information and employment history, according to the EDD website. inside EDD told KCRA 3 last month that the connectivity issue was also affecting paid family leave and that some managers were sending paper and pencil directives to staff so that “when the systems come back on, they can grab what they have done during the downtime”. This is the latest challenge for EDD as the agency deals with a backlog of claims, billions in pandemic unemployment assistance fraud and disability fraud. KCRA 3 detailed the problems of EDD in the documentary “Easy Money”.

It’s been almost two weeks since California CalJOBS online portalwhich connects job seekers with employers and where many people who receive unemployment benefits are required to post their CVs, has gone down.

And there’s still no estimated time for when people will be able to use it.

The portal has been unavailable to all users since June 27.

| LEARN MORE | EDD’s CalJOBS site has been down for several days. Here’s why it’s a big deal

The Employment Development Department said last month that provider Geographic Solutions, Inc., has faced a nationwide outage that is also affecting agencies in other states.

As of Friday, five states were fully restored, according to an internal EDD document obtained by KCRA 3 Investigates. EDD had told staff at the start of the outage to expect services not to be restored until after the July 4 holiday.

Nine other states, including California, are in “test mode” before returning to service, according to the document.

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Due to the outage, EDD has temporarily waived the CalJOBS registration and resume upload requirement for Unemployment Insurance recipients.

This is important because people who receive unemployment benefits are required to register with CalJOBS and post their resume, unless instructed not to by EDD. Individuals with CalJOBS accounts should also update their registration information and employment history, according to the EDD website.

But EDD said Californians are still required to look for work and could create profiles on other job search sites and respond to job postings elsewhere.

A source within EDD told KCRA 3 last month that the connectivity issue is also affecting paid family leave and that some managers are sending paper and pencil directives to staff so that “when the systems come back on, they can grabbing what they did in downtime.”

This is the latest challenge for EDD as the agency deals with a backlog of claims, billions in pandemic unemployment assistance fraud and disability fraud.

KCRA 3 detailed the problems of EDD in the documentary “Easy Money”.



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