Governments turn to biometrics for service delivery as Ireland reports huge savings

Australia, US launch biometric verification for secure access to government services

Digital ministers from around the world gathered for a summit in the UK to discuss how technology can help governments improve service delivery amid global issues such as the COVID pandemic, change climate, exclusion and inequalities.

The Summit of digital nations brought together digital ministers from Canada, Denmark, Estonia, Israel, Mexico, New Zealand, Portugal, Republic of Korea and Uruguay to discuss the opportunities that the artificial intelligence, big data, digital identity and other technologies.

“The past eighteen months have proven that digital transformation is no longer a ‘good to have’, but an essential tool with the potential to improve lives by creating more efficient and innovative public services,” said the UK Minister for Technology and Digital Economy Chris Philp.

“The UK is committed to harnessing the latest technology to better meet people’s priorities and bring the country up to speed. So it was a privilege to host this year’s Digital Nations Summit to share ideas with member countries and learn from their experience. “

Ministers issued a joint statement with a section devoted to a working group on digital identity. Posted by the UK, which does not have a national ID system or plan for a government-backed digital ID system, the statement said:

“We recognize the importance of effective governance and the right frameworks in place to ensure public confidence in digital identity solutions, protect privacy and data, and promote transparency and inclusion.

“As we strive to fully harness the benefits of digital identity solutions in our respective contexts, we recognize the importance of collaborating across digital nations, to explore opportunities for interoperability and facilitate the cross-border use of digital identities in the future. “

Ireland publishes favorable cost-benefit analysis for public service identity management

The Irish Government’s Department of Social Protection (DSP) has published an in-depth cost-benefit analysis of the Public Service Identity Management Framework which was introduced in 2010, operated by the DSP on behalf of the whole community. public service.

The report covers the three elements of the management framework: the Standard Authentication Framework Environment (SAFE), the Utility Card (PSC) and the MyGovID online identity platform.

“The report notes that this investment has been successful in both financial and qualitative terms. Financially, the investment paid for itself in less than five years and the net present value of the initiative is very positive, with a central estimate of + 206 million euros.

“The main driver of this positive result is the savings from not having to repeatedly double-check people’s identities: if the public service identity management framework did not exist, then at least 17 million additional identity checks would be needed from 2010 to 2030 to provide the same level of public services.

If the financial model used by the report took into account further efficiencies for government and the public, there could be additional savings of € 300m ($ 339m) to € 1bn ( $ 1.1 billion).

U.S. Internal Revenue System Launches Improved Identity Verification Process with ID.me

The IRS has launched an improved, mobile-friendly sign-in process and identity verification to allow more people to securely access the ministry’s online tools such as the management of the child tax credit.

The update was developed as part of the Secure Access Digital Identity (SADI) initiative and the verification service is provided by ID.me. Users will need an account with ID.me that requires biometric integration, and if they have already registered with a specific government department, they can use it.

In addition to increasing the number of people who can access the system with their identity documents, the IRS has increased help desk assistance.

New South Wales to introduce facial verification for government services

Service NSW, the executive agency and portal for NSW government services, to introduce facial verification for access and create a decentralized credentials wallet, reports IT News.

With the aim of reducing fraud and simplifying access to the portal, the agency is launching a call for tenders for software for detecting liveliness and facial analysis. The service will be an opt-in, with existing authentication methods still available. The agency would later develop a way for people to keep their credentials in a secure and decentralized wallet.

Meanwhile, nationally, the Australian Taxation Office is piloting the UK’s iProov biometric technology, adding liveliness detection to bolster the country’s myGovID system.

Articles topics

Australia | biometric alertness detection | biometrics | digital identity | fraud prevention | government services | identity management | Ireland | United Kingdom | United States


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