IHA recruits unqualified entry-level maintenance temporary workers

INDIANAPOLIS — The Indianapolis Housing Agency has confirmed that it is hiring unskilled and qualified temporary maintenance workers.

IHA acting chief executive Marcia Lewis said the new employees will be part of a training program.

“(They) will be part of a contracted training program through the AC/C Tech Apartment and Residential Maintenance Training Program, and at the end of their term they will hold certifications in various maintenance specialties,” Lewis said. “They will then be permanently employable by the new property management company (Hayes Gibson) which takes over by September 1 in seven sites.

Lewis says she hopes Hayes Gibson will take over more IHA properties as well.

Lewis said the agency is down to just four maintenance staff for nearly 2,000 units in total and with the issues of waste, building conditions, grounds and exteriors spend a considerable amount of each week managing this before you can even touch or respond to work orders.

“I believe willing minds and hands are needed, helpful and impactful and long overdue,” Lewis said. “We have also put in place an internal supervisory chain of command which, together with the technical program instructors, will introduce them to learning about grounds maintenance and light maintenance and take them to more skilled levels at the as they progress. For example, we have a large complex scout truck that has controls and only one person on staff can operate it, and he gave his opinion. In the new group of agents temporary maintenance personnel who boarded, two are able to learn it and are already trained to replace it.”

“We are also entering into a separate contract for waste and offloading services to free up maintenance to perform maintenance,” Lewis said. “My response to the residents we serve is that we hear you and are working hard within our financial constraints to improve your living conditions through every means at our disposal.”

WRTV’s Rachael Wilkerson asked Lewis what the agency would like to say to its residents.

“My response to the residents we serve is that we hear you and are working hard within our financial constraints to improve your living conditions in every way we can,” Lewis said. “These new workers are vetted by both the training program and our human resources division. They must pass background checks and undergo an orientation, just like other temporary workers and team members that the agency employs. Their salaries and training are paid for by the city of Indianapolis.”

In June, the city approved $250,000 to hire temporary workers for the IHA.

This is a developing story that will be updated.


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