IRS Unveils New Online Identity Verification Process To Access Self-Help Tools

WASHINGTON – The Internal Revenue Service today announced the launch of an improved identity and sign-in verification process that enables more people to securely access and use online tools and applications. from the IRS.

Taxpayers using the new mobile-friendly verification process can access existing IRS online services, such as:

Other IRS applications will switch to the new method over the next year.

“Identity verification is essential to protect taxpayers and their information. The IRS has worked hard to make improvements in this area, and this new verification process is designed to make IRS online applications as secure as possible for people, ”the IRS Commissioner said, Chuck Rettig. “To help taxpayers and the tax community, we are improving the accessibility of online tools that help families manage their child tax credit, verify their IRS accounts, and safely perform other routine tasks. in line.”

The new process can reach more people with increased use of identity documents and increased help desk support for taxpayers who have a problem when trying to verify their identity online. Developed as part of the Secure Access Digital Identity (SADI) initiative, the new process conforms to a federal mandate.

To provide verification services, the IRS uses, a trusted technology provider. The new process is one more step the IRS is taking to ensure that taxpayer information is only provided to the person who has a legal right to the data.

The IRS has also incorporated this new account creation process into certain applications used by tax professionals, including those used to request powers of attorney or tax information authorizations online using Tax Pro Account or for submit forms 2848 and 8821 online.

Access IRS tools

When accessing the tools listed above, taxpayers will be asked to log in with an account. People who already have IRS usernames can continue to use their old system credentials to log in until summer 2022, but are encouraged to create an account as soon as possible. Anyone with an existing account on the Child Tax Credit Update Portal or other government agency can log in with their existing credentials.

To verify their identity with, taxpayers must provide a photo of an identity document such as a driver’s license, state ID, or passport. They will also have to take a selfie with a smartphone or a computer equipped with a webcam. Once their identity is verified, they can securely access IRS online services.

Taxpayers who need help verifying their identity or submitting a support ticket can visit the IRS help site

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