Modern conditions of service have been created for the beneficiaries of the Soroca office of the National Employment Agency

The new office of the National Agency for Employment in Soroca is now adapted to the needs of its employees and beneficiaries. Thus, the inhabitants of the Soroca district and migrants looking for a job will benefit from employment services provided in modernized premises accessible to all. The renovation work was funded by the Swiss government, through the UNDP “Migration and local development” project.

“The Swiss government is committed to contributing to the creation of quality employment services in Moldova, making them inclusive and adapted to the needs of all categories of beneficiaries. We look forward to contributing in order to increase our personal capacity to provide quality services to job seekers, refugees and other candidates,” said Caroline Tissot, Director of Swiss Cooperation.

The Soroca office of the National Employment Agency covers more than 77,000 inhabitants of the district and 63 municipalities. Each year, more than 3,300 people benefit from the office’s services, 2,991 of whom are registered as unemployed. 540 people benefit from the employment intermediation service and nearly 2,800 benefit from career guidance consultations. Currently, 24 entrepreneurs in the Soroca district have more than 120 vacancies.

“For quality public employment services, well-trained and motivated human resources and infrastructure are essential to implement the country’s employment promotion policy. We hope that the renovation of the office and the improvement of the services provided will be reflected in the satisfaction of the population of the district of Soroca and in the higher employment rate of citizens who wish to work from home,” said Felicia Bechtold, Secretary of State at the Ministry of Labor and Social Welfare.

When designing the new Soroca office of the National Employment Agency, particular attention was paid to adapting it to the needs of the population. Thus, a friendly environment has been created for children accompanying their parents to the office, with a play area available. With the renovation of the premises, access for disabled people has been ensured. Two toilet blocks have also been built, one of which is adapted for disabled people. Braille inscriptions and contrasting markings were also installed.

The renovated premises accommodate all of the employment services offered by the institution’s employees, allowing them to interact effectively with beneficiaries in compliance with front and back office principles. A modern waiting room has also been created for the beneficiaries.

“We firmly believe that a modernized space, mindful of the needs of its citizens and staff, will be conducive to better and inclusive services. It is through interventions like the ones we are celebrating today that we are helping the National Employment Agency to become more efficient and better oriented to the needs of the Moldovan population.

Dima Al-Khatib, UNDP Resident Representative in the Republic of Moldova

The renovation work on the premises, which began at the end of June 2021, amounts to approximately US$120,560, of which nearly $17,000 has been allocated to the purchase of equipment.

UNDP Moldova has already supported the modernization of the Chisinau office of the National Employment Agency and police stations no. 1 in the city of Singerei and no. 3 in the Buiucani district of the capital.

The Building Regulations of June 1, 2014 establishes requirements to ensure physical accessibility in buildings. Thus, each public and private institution is responsible for ensuring dignified and comfortable access for each person.


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