New online resource lists complaints against New York state agencies

The citizen staff

A new dashboard has been launched for official complaints about the New York State government.

One publicly accessible dashboard has data on all complaints received by the Office of the State Inspector General as part of a commitment to improve transparency in state government, according to a press release.

Anonymized monthly data on the number, nature and source of each complaint received by the agency will be made available, the statement said, adding that the dashboard is hosted on the state’s Open Data portal. The first set of data released on November 4 provides information on complaints sent to the agency received in September 2022. The data will be updated in the middle of each month to include totals for the previous month.

“We take seriously our responsibility to thoroughly investigate every allegation within our jurisdiction and to share any substantiated findings with the public,” Inspector General Lucy Lang said in a statement. “It is critical that the government communicate clearly about how we are fulfilling our mandate to serve the people of the state. We invite researchers, journalists, and the public to review and analyze our data and help us work toward a more transparent New York.

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According to a press release, the work is part of a series of initiatives aimed at increasing the transparency of the inspector general’s office, including “the continued publication of a decade of historic letters, updates and a commitment social media dailies, and a commitment to publish every report and letter detailing the agency’s work dealing with complaints of corruption, fraud, criminal activity, conflict of interest, or abuse in the government of the state.


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